From ticket to train status, all services on one app: Railways rolls out ‘SwaRail’ app; Live tracking and complaint facility also available
Indian Railways has rolled out its new app SwaRail for Android users. This app will provide all the services to the passengers from ticket booking to train status and food ordering at one place.
Apart from this, by using this app, users will be able to easily solve any problem related to their journey. It has been developed by the Center for Railway Information SIM (CRIS).
‘SwaRail’ integrates different digital services of Indian Railways on a single platform, so that passengers will not need to download different apps. That is why it is being called a super app.
How to use?
SwaRail has become available for Android users (version v127) on Google Play Store. More than 1 lakh people have downloaded it so far. However, this app is not available in the App Store. Android users can follow the steps given below to download it.
Step-1: Open Google Play Store on mobile, search SwaRail and install it by clicking on this icon.
Step-2: Users using beta version open the app, login with IRCTC Rail Connect or UTS mobile username/password.
Step-3: New users choose Register option, create account by entering mobile number, email and password.
Step-4: Set MPIN or login with fingerprint or face ID, use OTP with mobile number for guest login.
Step-5: R-Wallet is automatically created on first login, existing UTS R-Wallet gets linked.
Step-6: Select reserved/unreserved/platform ticket on homepage, book by entering station, date, class.
Other services: Check PNR status, train live tracking, food order, complaint with Rail Madad, refund request and coach position.
The need for IRCTC app will not end. The importance of IRCTC will remain with the arrival of the new app, because this platform is focused on train ticket booking and tourism service. ‘SwaRail’ will work as a one-stop solution, where many other facilities will be available along with ticket booking. This app will give a better experience to the users by simplifying the digital services of the railways.
