FSSAI takes action against 5 platforms including Amazon and Flipkart: Companies were selling toxic *Datura* online; also accused of misleading consumers

If you order food or groceries via mobile apps, take note. The government agency FSSAI has initiated legal action against five major companies: Amazon, Swiggy Instamart, BigBasket, Flipkart, and Zepto.

These companies face allegations of providing incorrect information on their apps, making false claims, and selling banned items—such as toxic *Datura*—that are harmful to health. An investigation into these companies is currently underway; penalties or fines will be determined later.

Selling toxic *Datura* online: A major instance of negligence

The most serious lapse in this entire matter is the online sale of *Datura*. Under Ayurvedic and food safety regulations, *Datura* is classified as toxic.

It cannot be sold openly like ordinary food items. The FSSAI considers this a direct violation of food safety law provisions.

Irregularities found on specific apps

Amazon: False and misleading claims were found on ‘Happilo’ brand dates. Additionally, toxic *Datura* and its seeds were being sold on the app.

Swiggy Instamart: Apart from Happilo dates, the app is accused of providing incorrect information regarding ‘Milky Mist’ brand cream, curd, and yogurt. *Datura* was also found being sold on this app.

BigBasket: Listings for Happilo dates, the three ‘Milky Mist’ dairy products, and the dangerous *Datura* were found on this Tata-owned app.

Flipkart: A case has been registered regarding misleading claims made to customers about Happilo brand dates.

Zepto: Action has been taken against this 10-minute delivery app for selling Happilo dates with incorrect information. Increased Focus on Safety in the Era of Quick-Commerce

We are currently in an era where groceries and food items are delivered to homes within 10–15 minutes. Instead of visiting physical stores, people prefer ordering directly through apps.

Against this backdrop, this move by the FSSAI sends a stern message to companies: the photos and information displayed on apps must be accurate, and the sale of any toxic or banned items will not be permitted.

Following this strict action by the FSSAI, companies could face hefty fines, and vendors selling substandard or prohibited products risk being permanently removed from the platforms.